Privacy notice

www.radencespace.com is provided by Radence Space Limited, a company incorporated in England and Wales with registered number 11465705 whose registered office is at Business Cyber Centre, Unit 7, Greenways Business Park, Bellinger Close, Chippenham, SN15 1BN .

For the purposes of applicable Data Protection Laws, Radence Space Limited is the “data controller”.  This means that Radence Space determines the purposes for which, and the manner in which, your data is processed.

What data we need

The personal data we collect from you includes:

  • Information given to us by you when you contact us through this website, by telephone, post or other means

  • your Internet Protocol (IP) address, and details of which version of web browser you used

  • information on how you use the site

Why we need it

We use Google Analytics to collect information about how you use www.radencespace.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on www.radencespace.com

  • how long you spend on each page

  • how you got to the site

  • what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.

What we do with your data

We will not:

  • sell or rent your data to third parties

  • share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document

  • the law requires us to

In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of its processing at Radence Space Limited, be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  • information about how your personal data is processed

  • a copy of that personal data

  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed

  • request that your personal data is erased if there is no longer a justification for it

  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in touch with us.

Links to other websites

www.radencespace.com may contain links to other websites.

This privacy policy only applies to www.radencespace.com.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to www.radencespace.com from another website

If you come to www.radencespace.com from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.

Changes to this policy

We may change this privacy policy.  Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, Radence Space Limited will take reasonable steps to let you know.